Help
Support
Email support@yujigo.com. We reply within 2 business days (Monday–Friday).
Before you buy
Check the format and requirements for your platform.
CompatibilityCommon questions
Formats, delivery, and what each kit includes.
Read the FAQRefunds
All sales are final. If a template doesn't work as described on the platform it's listed for, email support@yujigo.com within 30 days of purchase and we'll fix it or send you a corrected version at no charge. If we can't fix it, we'll refund your purchase. This doesn't affect any rights you have under applicable consumer law.
Refund policy
Help with an order
Include your receipt or the address of your download page so we can find your order. We can look up the checkout session and send a fresh link.
Policies
- Support response time: within 2 business days
- Support hours: Monday–Friday
- Licence (Terms, section 8): Each purchase grants a personal, non-transferable licence. You may not resell, redistribute, share or publish the kit files or links.
- Update policy: free updates to the version you bought